Welcome to PRIMEDSOFT’s Privacy Policy! We take privacy seriously and are committed to protecting the personal information of our visitors and users of our SaaS product, website, and related services (collectively, the “Service”).
This Privacy Policy explains how we collect, use, disclose, and protect visitors’ and users’ information as part of the Service. The terms used in this Policy are defined in our Terms of Service.
By accessing and using our Service, you indicate your acceptance of this Privacy Policy. If you do not agree with any aspect of this Policy, please discontinue use of our Services.
In this Policy, “Personal Information” means information or an information set that identifies or could be used to identify an individual directly or indirectly. We will not give, sell, rent, or loan any Personal Information to any third party unless described in this Policy.Personal Information does not include “Usage Data,” which we define as encoded or anonymized information or aggregated data we collect about a group or category of services, features, or users which does not contain personally identifying information. Usage Data helps us understand trends in usage of the Service so that we can better consider new features or otherwise tailor the Service. In addition to collecting and using Usage Data ourselves, we may share Usage Data with third parties, including our customers, partners and service providers, for various purposes, including to help us better understand our customers’ needs and improve the Service as well as for advertising and marketing purposes.
BASICALLY…
“Personal Information” is information that can identify you. We won’t share it with third parties unless we describe it in this Policy.
a) When you register for our Service, we may ask for personal information like your name, email address, or billing information. You may also provide us with optional information like your personal website name, social media profiles, skills, and a description of yourself. As you use the Sites to create your projects, the software saves your changes on our servers and documents actions like when you’re working and saving changes, when you last opened the designer, when your sites are published, and when you perform certain tasks.
We use this personal information to operate, improve upon, and personalize the Service, to contact and communicate with you about the Service, to send marketing materials for research purposes, and to generally improve the content and functionality of the Service.
b) We may receive personal information about you from third parties, such as if you access our Site or Service through a third-party connection or log-in or connect an application to PRIMEDSOFT. We may also share personal information with our third-party service providers (such as our hosting partners) to provide the necessary hardware, software, networking, storage, and other service we use to operate the Service and maintain a high-quality user experience.
c) To facilitate the exchange of data between third-party SaaS applications, we may need to store certain information (“App Credentials”) that helps us access these third-party SaaS application accounts on your behalf. We store your App Credentials in an encrypted form. When we access these third-party applications on your behalf, the third-party application provides us with access to certain data. We will use, store, and disclose this data in accordance with this Policy.
You should note that PRIMEDSOFT shall have no liability or responsibility for the privacy practices or other actions of any third-party applications for which you provide us with App Credentials.
d) We collect certain technical information from the visitors to our customers’ websites. This information includes Internet Protocol (IP) address, the date/time a webpage or feature is accessed, the user agent string that identifies the browser or operating system to the server, and other technical details. We use this information to monitor the volume of our customers’ website traffic, to facilitate customer billing when a tiered pricing plan is based on the number of unique visitors to a customer’s website, and for our own analytical purposes, such as to measure how many customers have published active websites using our Service. Lastly, we may use this information to create separate analytics products that we offer to customers–using information that is not directly identifiable to any individual–to help customers visualize how their site is being used, to track conversions, and to provide other measurement metrics
PRIMEDSOFT won’t sell or rent your personal information to a third party. Sometimes we aggregate user data anonymously to understand our customer base better.
The Services contains links to websites and applications other than the Service, including websites and applications operated by affiliates and other third parties. This Policy applies only to information collected by the Service.
PRIMEDSOFT does not endorse and is not responsible for the practices of third parties or their websites or applications. We do not determine and are not responsible for the privacy practices or the content of websites or applications operated by third parties. Your browsing and interaction on any third-party website or service, including those that have a link on our website, are subject to that third party’s own rules and policies.
We are not responsible for and we do not control any third parties that you authorize to access your User Content. If you are using a third-party website or service and you allow such a third-party access to your User Content, you do so at your own risk.
BASICALLY, we sometimes link to third-party websites and services. Your use of those sites and services is governed by their respective policies, not ours. So be careful out there. Visitors to the website can download and extract any location data from images on the website.
Our Service offers publicly accessible blogs and community forums. If you elect to post something in a public area of our Service, any Personal Information or content that you voluntarily disclose for posting to the Service, becomes available to the public, as controlled by any applicable privacy settings. If you remove information that you posted to the Service, copies may remain viewable in cached and archived pages of the Service, or if other users have copied or saved that information.
To request removal of your Personal Information from our blog or community forum, contact us at contact@dataforest.ai. In some cases, we may not be able to remove all your Personal Information.
BASICALLY, our blogs and community forums are accessible to the public, so any information provided in these areas, including your personal information, may be read, collected, and used by the public. If you need personal info removed, you can email us at contact@dataforest.ai and we’ll remove it, if possible.
From time to time, we post customer testimonials on the Sites which may contain Personal Information. We always obtain the customers’ consent prior to posting their names along with their testimonials.
PRIMEDSOFT is committed to ensuring the security of your Personal Information. We use commercially reasonable technological, physical, and administrative security safeguards, such as firewalls and carefully developed security features, to protect the confidentiality and security of your Personal Information within the Service and the Sites. When you enter confidential information (such as login credentials or information submitted from within the Service) we encrypt the transmission of that information using secure socket layer technology (SSL). These technologies, procedures, and other measures are used in an effort to ensure that your data is safe, secure, and only available to you and to those you authorized to access your data. However, no internet, email, or other electronic transmission is ever fully secure or error-free, so you should take care in deciding what information you send to us in this way. PRIMEDSOFT is not responsible for the functionality or security measures of any third party.
The security of your information is extremely important to us. We take many steps to ensure your personal information is safe by using commercially reasonable technology and security safeguards. We are not responsible for the security measures of any third party.
We are based in the United Kingdom, but, unless we expressly agree otherwise (including through our Terms), we may host, transfer, and process data, including Personal Information, in the United Kingdom and in other countries through PRIMEDSOFT and third parties that we use to operate and manage the Service. These countries may have data protection laws that are different from those of your country of residence.
At PRIMEDSOFT, we take the privacy of our customers seriously. We understand that you may prefer not to share certain Personal Information with us, and we respect your decision. However, please note that opting out of providing certain information may limit the services we can provide to you.
To opt out of marketing communications from PRIMEDSOFT, please contact us through our website or email.If you wish to delete or disable cookies and other tracking/recording tools, please refer to your browser or mobile device’s technical information for instructions. Please note that disabling cookies may prevent us or our business partners from tracking your browser’s activities related to our services. However, this may also disable some features of our services.
At PRIMEDSOFT, we understand the importance of keeping your Personal Information accurate and up-to-date. If you are a customer, you can easily manage and update your information through your PRIMEDSOFT account. For non-customers seeking to access or request the deletion of information we have collected, please contact us at contact@primedsoft.com We will make commercially reasonable efforts to respond to your queries within a reasonable time.
Please note that PRIMEDSOFT has no direct relationship with the individuals or companies (“End Users”) who interact with our customers through our services. End Users seeking to access, correct, amend, or delete data stored in our services should direct their queries to the relevant PRIMEDSOFT customer, who acts as the data controller for such information.
At PRIMEDSOFT, we retain Personal Information for as long as necessary to provide our services to our customers, subject to our compliance with this Policy and applicable law. We may also retain and use Personal Information as necessary to fulfill our legal obligations, maintain accurate records, resolve disputes, and enforce our agreements. Once a customer’s subscription to our services is terminated, we have internal policies for deleting their data from our system.
At PRIMEDSOFT, we do not knowingly collect Personal Information from children under the age of 13. If you are under the age of 13, please do not submit any Personal Information through our services. We encourage parents and legal guardians to monitor their children’s online activities and instruct them not to provide Personal Information without permission. If you have reason to believe that a child under the age of 13 has provided Personal Information to PRIMEDSOFT, please contact us, and we will make commercially reasonable efforts to delete that information from our systems. The approved age bracket is 18 years and above.
We may, in our sole discretion, modify or update this Policy from time to time. If we make any material changes to this Policy, we will endeavor to notify you by email or by posting a prominent notice on our website prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices. Your continued use of our services constitutes your acceptance of such changes to this Policy. If you do not accept the terms of this Policy, you should immediately discontinue use of our services.
We may change our privacy policy from time to time. If we make any major changes, we’ll let you know by email or by a prominent notice on our site. Your continued use of our services means you agree to be bound by this privacy policy, so be sure to check it occasionally.